Service and Support

Professional Service & Support

Have a question about a Cinema EOS product? Quick and accurate answers are here at your fingertips. Our team of service and support professionals helps you get the most out of your Canon products by offering support whenever you need it.

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CPS (Canon Professional Services)

Canon Professional Services (CPS) is a service and support structure designed to provide working photo and video professionals with a wide range of benefits and services.

CPS now features Gold, Platinum and Cinema memberships that are designed to accommodate requirements of both professionals and semi-pros alike. Depending on the membership level chosen, these benefits can include hotline support, loaner equipment during service episodes, rental equipment, free or subsidized shipping, service discounts and online access to the CPS member service page. CPS offers streamlined service and support by email, by telephone or in person, providing critical service access for photographers so they can continue to concentrate on what they do best- photography and cinematography.

The CPS program is available to full-time and part-time imaging professionals that meet the membership level requirements of equipment ownership and business status. Find out more details by visiting our program details page and then apply for membership via the application link.

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Register your Cinema EOS Camera

 

Firmware & software updates

Canon often updates the software and firmware for its products. You will be among the first ones to receive notification. Faster, more efficient service & support With your key product information already on file, our 100% Canadian technical support centre will be able to quickly assist you. Protect your product In the event of an insurance claim such as loss or theft, we will have your product information available for added peace-of-mind.

Faster, more efficient service & support

With your key product information already on file, our 100% Canadian technical support centre will be able to quickly assist you.

Protect your product

In the event of an insurance claim such as loss or theft, we will have your product information available for added peace-of-mind.

Register Here